Your privacy is our responsibility

1. Introduction

jumuna777 ("we", "our") is a safe and trusted online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use our website and related services.

This Policy is consistent with applicable laws and data protection regulations in Bangladesh. By using our platform, you consent to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

jumuna777 believes that your personal privacy is a fundamental right. We are committed to ensuring that your information will not be shared with any unauthorized third party and will only be used for the purposes described in this Policy.

2. What information we collect

When you register with jumuna777, use our services, or contact us, we may collect the following types of information:

2.1 Information You Provide Directly

Information you provide directly to us includes:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial information: bKash, Nagad, Rocket, Upay, or bank account details
• Your chosen login credentials (username and password)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifiers
• Browser type, version, and operating system
• Login time, session data, and activity logs on the platform
• Gameplay history and transaction records
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may collect identity verification-related information about you from legitimate third-party service providers. This information is used solely for security and compliance purposes.

3. Why we use your information

jumuna777 uses your personal information for the following legitimate purposes:

4. Cookies and Tracking Technologies

Our website uses various types of cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the core functionality of our website. They are required to maintain login sessions, ensure security, and keep core services running properly. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and personalized experience. They make your browsing experience more convenient.

4.3 Analytics Cookies

We use analytics cookies to understand how our website is used and to improve our services. These cookies collect information about usage patterns without revealing your identity.

You can control or delete cookies at any time by changing your browser settings. Please note that disabling cookies may limit some functionality of our website.

5. Information Sharing and Disclosure

jumuna777 does not sell or rent your personal information. However, we may share information with third parties in certain circumstances:

5.1 Service Provider Partners

To operate our services, we work with trusted third-party service providers such as payment processors, identity verification providers, and technology support companies. These partners may only use your information for specified purposes and are required to comply with our privacy standards.

5.2 Legal Obligations

If law enforcement agencies, courts, or regulatory authorities legally require us to provide information, we are obligated to comply. Such disclosures are carried out entirely within the legal framework.

5.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, your information may be transferred to the new authority. However, your privacy protections will remain in place in such circumstances.

5.4 International Data Transfers

Your information may be stored or processed on secure servers outside Bangladesh as required to provide our services. In such cases, we ensure that applicable international data protection standards are followed and that adequate protection of your information is maintained.

6. Data Security Measures

Protecting your personal information is our highest priority. We use industry-standard security technologies and practices:

• SSL Encryption: Our website is fully protected by SSL encryption, ensuring that all data transmission between you and our servers remains encrypted.
• Database Security: All personal information is stored in encrypted databases and protected by strict access controls.
• Two-Factor Authentication: Two-factor authentication is provided as an additional layer of security for account access.
• Regular Security Audits: Our systems undergo regular security testing and audits so that any vulnerabilities can be identified and resolved quickly.
• Staff Training: All our staff are trained in data protection and are bound by confidentiality obligations.
• Data Minimization: We collect only the information necessary to provide our services.

While we strive to ensure the highest level of protection, no transmission of information over the internet is completely secure. We make every effort to protect your information, but we are unable to guarantee absolute security.

7. Data Retention Period

jumuna777 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

• Account Information: For as long as your account remains active, and for the applicable legal retention period after account closure.
• Financial Transaction Records: For the period determined by financial regulations and tax law requirements.
• Communication Records: For a reasonable period for customer service and dispute resolution purposes.
• Identity Verification Information: For the period determined by regulatory requirements.

When the data retention period expires, we securely delete or anonymize the information so that you can no longer be identified.

8. Your Data Rights

You have the following rights regarding your personal information:

To exercise the above rights, please contact our support team. We will endeavor to respond to your request within a reasonable time from the date of receipt.

9. Protection of Minors

jumuna777 is an adults-only platform. Our services are intended for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

We take steps to verify age at the time of registration. If we become aware that we hold information belonging to a minor, we will immediately delete that information and close the associated account.

If you believe that a minor has registered on our platform, please notify our support team immediately.

10. Third-Party Links and Services

Our platform may include content from third-party game software providers. These third-party services have their own privacy policies and we are not responsible for their data practices.

Payment service providers such as bKash, Nagad, Rocket, and Upay are governed by their own privacy policies. When using these services, you are considered to be complying with the relevant provider's policy.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• A clear notice will be displayed on the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

Continued use of our services after changes are published means you have accepted the updated Policy. We recommend that you review this Policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us through the channels listed below: